With sales more than five times higher than before the takeover, it was time to move up to the next level again and in March 2002, the business relocated to Festival Trade Park in Stoke-on-Trent.
Moreover, to a road named after the business: Crown Road. The premises, named after family tradition as "Haven House", Provides five times more storage space and offers a more productive office and technical area, allowing Crown Cup's ever-expanding customer base to increase yet more.
Towards the end of 2009, Paul and Kathy's middle son, Shaun eagerly threw himself into the business. With combining the "proven to work" methods and new and exciting ideas, Crown Cup can only look forward to an even brighter future with a fantastic relationship with its customers. With the premises being owned by Paul and Kathy and the business being infused with family enthusiasm and a great team, "we feel we are in control of our own destiny."
"Crown cup have been absolutely superb and have transformed the vending
experience for all of the staff at my sites. Nothing is too much trouble and the service
received is second to none"
(Phones 4u Head Office Facilities Manager)
"Crown Cup have completely restored my faith in vending"
(Senior Warehouse Manager, Avnet Logistics)
"In a nutshell, I cannot praise the service from Crown Cup highly enough."
(Operations Manager, 20/20 Mobile Group)
"“I was extremely pleased with the installation and how smoothly it ran. The machines
were installed in a professional manner and continue to be serviced to the highest
(Managing Director, Fenn Graphics)
"Our sales and revenue have increased significantly since we changed to Crown Cup
and we now get a daily service with prompt backup"
(Facilities and Estates Manager, Newcastle-under-Lyme College)
"Crown Cup have always been committed to delivering excellent customer service
coupled with very competitive pricing and quality…This you can’t always achieve by
using national companies.”
(Support Services Manager, Spire Regency Hospital, Macclesfield)
"Some visits are made within 30 minutes of callout.”
(Operations Manager, BFM Europe)
“There has never been any pressure from your company, unlike other companies I
contacted. I award you 10 out of 10 and would certainly recommend your company
“To say the last time we called a service call in to them was around 12 weeks ago,
it certainly makes a pleasant change from the service we were receiving from our
previous vending supplier. They come highly recommended.
(Personnel Assistant, Albis (UK))
"The team at Alsager Leisure Centre are impressed with the machines and the
installation you have arranged for us. I don’t think we have had any issue with any of
the machines – certainly a nice change."
(Centre Manager, Alsager Leisure Centre)
“Crown Cup did everything right from start to finish. The whole process from
matching my specification to installing the machine ran perfectly.”
(Director, Castle Tyres)
"I recommend Crown Cup not only for their water coolers, but for the excellent
service that they provide."
Phil Taylor (Darts World Cup Champion)